DOI 10.60531/INSIGHTOUT.2024.2.8| LAI: SMART CITY TRANSITION_ INSIGHTOUT 2(2024)52No.Q4Q4.3Q5.3Q6Q6.1Q7Q15Question Measure AnalysisHave you used any of the following smartphone-based mobility ser- Nominal Usagevices in the past twelve months?[route-planning; estimated time of arrival(ETA); parking; shared mobility; ride-hailing]Have you ever faced any problems when using mobile apps for smart- Nominal Accessphone-based mobility services?[app crashes or technical glitches; payment or billing problems; excessive battery or data usage; difficulties in using app features; inaccurate tracking of services(incorrect ETA); limited availability or services;poor customer service]For your most frequent journey, how much time do you need on ave- Scale Usagerage to reach your destination?How much do you agree with the following statements(concept of smartphone)?Q6b Smartphone is an essential device in my daily life. Scale AttitudeQ6e My life would be much better without smartphone. AttitudeQ6f I cannot access any mobility services without smartphone. AccessHow much do you agree with the following statements(smartphones in travel behaviour)?Q6.1d I am always cautious if the smartphone-based mobility Scale Attitudeservice is using my real-time location data.Q6.1f Smartphone-based mobility services have helped me to Usagereduce my travel time.Q6.1g I believe smartphone-based mobility services can help Usagereduce traffic congestion.Q6.1j I believe smartphone-based mobility services can assist Attitudecitizens who have difficulty using traditional transportationmodes to travel around the city.Q6.1l Smartphone-based mobility services are environmentally Attitudefriendly.How important are the following factors when you are considering Scale Usageusing specific transportation modes?[time; cost; safety; accessible information; purchase methods]What is your average monthly disposable income for travel expenses Scale Accessapproximately?Table 1: Questions for analysis
